Terms and Conditions
Effective from 04/09/2025 (Version 2.2)
Introduction
This document outlines the terms and conditions that govern your use of the services offered by Dresantiago. All references to "we", "us", or "our" refer to Dresantiago, and all references to "you" refer to the user.
These Terms and Conditions form a legally binding agreement between you and Dresantiago upon registration and use of any of our services.
The document includes detailed sections on eligibility, registration, account use, deposits and withdrawals, prohibited activities, intellectual property, privacy, liability, and legal jurisdiction.
- You must be at least 19 years old to register.
- All users are limited to one account.
- Verification checks are required.
- Maximum winnings limits apply.
- We reserve the right to void transactions in cases of error or suspicious activity.
Who We Are
Dresantiago is licensed to operate in Ontario and provides betting and gaming services in cooperation with iGaming Ontario. We are fully committed to upholding the laws and regulations of the jurisdictions we operate in, including compliance with anti-money laundering and responsible gambling requirements.
Modifications to Terms and Services
Dresantiago may modify these Terms and/or the Services at any time. Minor changes are effective immediately. Material changes will be communicated in advance for your review and acceptance.
Eligibility and Registration
- You must be at least 19 years old.
- You must be acting for personal, non-commercial purposes.
- You must not be barred from gaming by legal or regulatory obligations.
Verification and Security
Verification of identity and other checks are mandatory. Failure to comply may lead to restrictions or closure of your account.
Deposits and Withdrawals
You may only deposit from accounts where you are the legal owner. Withdrawals may be restricted based on compliance checks, outstanding investigations, or legal obligations.
Duplicate and Dormant Accounts
Only one account per person is allowed. Dormant accounts may incur an administrative fee if left inactive for over 365 days.
Transactions
Transactions are accepted through our online services and are valid only after confirmation and settlement. Dresantiago reserves the right to suspend or void transactions in specific scenarios, including fraud or market manipulation.
Prohibited Activities
Prohibited activities include, but are not limited to:
- Using the platform for illegal activities
- Exploiting promotional offers
- Creating multiple accounts
- Misrepresenting identity or financial information
Liability and Errors
We are not responsible for errors, malfunctions, or service interruptions. If funds are credited due to such issues, we reserve the right to reverse transactions and request repayment.
Software and Third-Party Content
Users must not misuse our software or use external programs that interfere with service operations. All intellectual property belongs to Dresantiago or its licensors.
Privacy
Your data is handled per our Privacy Policy. For questions or privacy concerns, contact us at privacy@dresantiago.com.
Governing Law and Disputes
These Terms are governed by the laws of Ontario and Canada. Disputes shall be resolved in Ontario courts, unless overridden by consumer protections in your jurisdiction.